mountainss Cloud and Datacenter Management Blog

Microsoft SystemCenter blogsite about virtualization on-premises and Cloud

Microsoft System Center 2012 – Service Manager Product Documentation

Leave a comment


Overview

This download contains product documentation for System Center 2012 – Service Manager.

System Center 2012 – Service Manager provides an integrated platform for automating and adapting your organization’s IT service management best practices, such as those found in Microsoft Operations Framework (MOF) and Information Technology Infrastructure Library (ITIL). It provides built-in processes for incident and problem resolution, release management, service request fulfillment, change control, and asset lifecycle management. In addition, Service Manager includes reports and advanced analytics using OLAP data cubes for its data warehouse.

You can download all the information about Microsoft SCSM 2012 here :

http://www.microsoft.com/download/en/details.aspx?id=27850

Advertisements

Author: James van den Berg

I'm Microsoft Architect and ICT Specialist and Microsoft MVP System Center Cloud and Datacenter Management

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s