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Microsoft System Center 2012 – Service Manager Product Documentation


This download contains product documentation for System Center 2012 – Service Manager.

System Center 2012 – Service Manager provides an integrated platform for automating and adapting your organization’s IT service management best practices, such as those found in Microsoft Operations Framework (MOF) and Information Technology Infrastructure Library (ITIL). It provides built-in processes for incident and problem resolution, release management, service request fulfillment, change control, and asset lifecycle management. In addition, Service Manager includes reports and advanced analytics using OLAP data cubes for its data warehouse.

You can download all the information about Microsoft SCSM 2012 here :


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Online Help for Microsoft System Center App Controler 2012

Here you can find information about System Center App Controler 2012 :

  • Setting up App Controler
  • Deploying Services and Virtual Machines
  • Using the App Controler CMDLets ( Powershell)
  • Setting up Private and Public Clouds
  • Managing Services and Virtual Machines

Go to the Microsoft Online Help site to get this information :

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First steps to Install Microsoft System Center App Controler 2012

Here you can see the Step by Step  install of System Center App Controler 2012 :

Step 1. First install .NET Framework 4.

Step 2. Setup App Controler 2012 is started.

Step 3. installing missing software

Step 4. installation location

Step 5.  Configure Services and Ports

Step 6. Configuration website of App Controler 2012.

Step 7. Configure the DataBase

Step 8. Configuration and Update.

Step 9. Confirm the configuration Settings.

Step 10. Installing the components.

Step 11. Setup Completed Successfully.

Step 12. logging in to System Center App Controler.

Download System Center App Controler 2012 here :

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Microsoft System Center Orchestrator 2012 Release Candidate download Available

You can download System Center Orchestrator 2012 RC version here :


Download additional System Center 2012 products with our single download experience.

The System Center Orchestrator 2012 Release Candidate provides the capability of automation of workflows (Runbooks) across other System Center and 3rd party products. These runbooks are created in the Runbook Designer, deployed via the Deployment manager and run and monitored locally or remotely via the Orchestrator Console.
Feature Summary:
As part of the release candidate we have delivered the following features:

  • Install Experience
    • Improved prerequisite checks
    • Implementation of Customer Experience Improvement Program (CEIP), error reporting and interface with Microsoft Update
    • Allow user to log on as a service and select different service accounts for each service
    • Design Improvements( Error handling, port # for DB, increased logging, enabling log on as a service automatically)
    • UI Consistency between other System Center components
    • Time bomb(easy conversion from EVAL to licensed SKU)
  • Security improvements
    • Encryption of DB connection
    • Encryption/decryption of passwords
  • Globalization
    • Unicode capable
    • Convert SSH to Unicode
  • Web service
    • Versioning
  • Orchestration Console
    • Browse events
    • View events
    • UI Updates
  • Bug fixes across all product features

The System Center Orchestrator 2012 Integration Toolkit contains wizard-based utilities for creating new activities and integration packs for System Center Orchestrator 2012. It also allows developers utilizing the Orchestrator SDK to create new custom integration packs for System Center Orchestrator 2012.
Feature Bullet Summary:
Orchestrator Integration Toolkit

  • Rebranding, security enhancements, new generic activity icons
  • Wizards can upgrade 6.3 activities and IPs to be compatible with Orchestrator
  • Fixes issues with upgrading IPs multiple times
  • Fixes issues with DLL / dependent file conflicts among different IPs

The System Center Orchestrator 2012 Release Candidate Integration Packs provides the capability to interface and control other existing System Center products through custom activities which are used to create runbooks.
System Center products supported:

  • System Center 2007 Operations Manager
  • System Center 2010 Service Manager
  • System Center 2008 Virtual Machine Manager
  • System Center 2010 Data Protection Manager
  • System Center 2007 Configuration Manager

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Microsoft System Center App Controller 2012 Beta download available


Download System Center App Controler 2012 Beta here :


Download additional System Center 2012 products with our single download experience.

System Center App Controller 2012 beta provides a common self-service experience across private and public clouds that can help you:

  • Easily configure, deploy, and manage services through a highly intuitive service-centric interface, while using a library of standard templates
  • Create, manage, and move services using a web-based interface that presents a customized view of resources based on your role in the organization
  • View private and public cloud services in a single view and get granular control of application components at each layer


System Center App Controller 2012 delivers the following benefits:

Self-service Application Management Across Private and Public Clouds
Using System Center App Controller 2012, datacenter administrators can flexibly delegate a customized, role-based view of your private cloud services (deployed on Virtual Machine Manager based infrastructure) and Windows Azure services, thus allowing you to easily manage them yourself. App Controller 2012 also enables you to move applications and components fluidly within public and private cloud environments.

Easy Deployment and Operations for Your Application Services Through a Highly Intuitive Service-centric Interface
App Controller 2012 enables you to design, build, configure, and deploy services using a library of delegated templates with predefined configuration values. Your datacenter administrators can assign to you the required authority to deploy applications, confident in the knowledge that these predefined service templates will be compliant with company IT standards and policies.

Visibility and Control with Unified Console Across Private and Public Cloud Resources and Applications
App Controller 2012 offers consolidated views of your private and public cloud services, including the virtual machines that represent those services. It also empowers you with granular control and visibility into application components, along with the ability to track on-going jobs and maintain a detailed history of changes.